Privacy Policy

This Privacy Policy (“Policy”) describes how founders' lab and its affiliates (“Company” or “we” or “our”) treat information collected or provided in connection with an end user’s (“you” or “user”) use of the founders' lab website located at (the “Site”). This Privacy Policy covers all aspects of your use of the Site.

1. Effective Date: 10 May 2020

This Policy applies to all information collected by or provided to us in connection with the Site and the services offered through it. When we make any material changes to this Policy, we will change the Effective Date above. We will treat your continued use of the Site following such notice as your acceptance of the changes.

2. Third Parties

The Site may contain services that we offer through third parties, or links to third party websites. This Policy does not apply to information that you may provide to or that may be collected by third parties. We encourage you to request that such third parties provide you with their applicable privacy policies and other terms and conditions before engaging with or making a purchase from such third parties.

3. Collected Information

Information You Submit. This website doesn’t require you to make an account . If you use the contact form or mailing list subscription form on the website to write to us we collect the information you provide in the applicable form. This information includes personally identifiable information such as your name and e-mail address. When we refer to “personally identifiable information” in this Policy, we mean information that we can directly associate with a specific person or entity without additional information. To the extent you decline to share certain personally identifiable information with us, we may not be able to provide some or all of the features and functionalities found on the Site.

If you are a founder of a start-up company and are interested in having your company profiled on the Site for purposes of promotion, discovery or seeking investment, you will have to submit certain information to the Company as part of an application process. This information may include information concerning the founding team and their professional backgrounds as well as information about the company’s technology and business plan.

If you are interested in engaging with a start-up company through us, you will have to submit certain information to the Company for purposes of determining whether you are a valid eligible entity. This information may include your personal and company information.

If you enter into an agreement to invest in a start-up company through us, we may collect all information that you provide relating to such transaction, including information regarding your source of funds for such transaction.

Information Collected Automatically. When you use the Site, we automatically gather certain non-personally identifiable information from you. This includes usage information, such as information on when, how often and for how long you use the Site; the pages and features you view, follow or engage with; the questions you ask in forms. This also includes server log data such as the IP address, browser type, or device ID of your computer or mobile device, or the webpage you were visiting before you came to our website. As described below, we collect this information through a number of means, including server logs, cookies and other online tracking mechanisms. We may associate such non-personally identifiable information with the personally identifiable information that you provide in connection with the Site. But if we do so, we will treat the combined information as personally identifiable information.

Social Networking Information. We may allow you to link your Site account with your LinkedIn, Facebook or any other social media account in connection with determination of identity verification status. When you do this, your social media account will provide us with access to certain information that you have provided to them (such as your profile picture, professional experience, updates and connections etc), and we will use, store and disclose such information in accordance with this Policy. Please remember that the manner in which social media or any third-party platform uses, stores and discloses your information is governed by the terms and conditions and privacy policies of that platform, and not the Company. We also collect information about you if you interact with our blog, or with our social media accounts on Facebook, Twitter, LinkedIn, Instagram, and other similar services, though we do not collect your login information from such services.

Online Tracking and Cookies. The Site may use web beacons, cookies and other online tracking mechanisms to collect information. “Beacons” (also often referred to as “pixels”) are tiny graphics on a web page designed to track when a page is viewed. Beacons also can be inserted into emails in order to track certain information, including whether an email has been opened. “Cookies” are small text files containing a string of alphanumeric characters that are downloaded by your web browser or mobile device when you visit a website. We may use both session cookies and persistent cookies when you access and use the Site. Cookies may be used, for example, to remember your user account information and your preferences, to customize the interface of the Site for you and to assist us in measuring and analyzing Site traffic. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed. Please review your browser’s documentation to learn the best way to modify your cookie settings. You can take steps to limit tracking by erasing cookies from your computer’s hard drive and by setting your browser to block all cookies or warn you before a cookie is stored. We partner with certain third parties to collect non-personally identifiable information. These third parties may use web logs, web beacons or other online tracking mechanisms, and they may set and access cookies on your computer or other device.

Analytics. We use certain third-party services to assist us in analysis, auditing, research, and reporting regarding the Site. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, we use Google Analytics to help collect and analyze certain information for the purposes discussed in this Policy. You may opt out of the use of cookies by Google Analytics here.

4. Identity Verification Information

Personal identifiable information that you provide for the sole and express purpose of determining your eligible business status, an entrepreneur, a startup entity or professional, is used by us for verifying that status and not for other purposes. We may use additional information, such as information from publicly available sources (such as university and company biography web pages) for verifying your status and for other similar purposes, such as vetting experts, startup founders, and Evaluation Contributors. We may disclose both Verification Information and such additional information to our affiliates and third-party service providers in furtherance of verifying your legal status. We may also disclose or transfer Verification Information and additional information as described in paragraphs 7 and 12 below. Note that we may use and disclose information we collect other than Verification Information for purposes of determining your legal status, but we will not use or disclose Verification Information other than as described in this paragraph. As most of these Verification Information will be collected through a contractual agreement, we will explicitly declare to you the purpose, requirement and usage of the information provided wherever it differs from information already shared in this paragraph.

5. Use of Information

Except for Verification Information (which is covered in paragraph 4 above), we use the personally identifiable and non-personally identifiable information that we collect about you as follows:

  • We will use submitted information for the purposes for which you provided the information, including, for example, to verify your status as an eligible investor, startup, expert, business or entrepreneurs to create and maintain a record for you or respond to a question that you e-mail to us. We also use submitted information and collected information as necessary to provide the services as requested by you.
  • We may send you e-mails regarding updates or modifications to the Site.
  • We may analyze collected information relating to your use of the Site in order to help us improve the Site and develop and improve other products and services.
  • We may use submitted information and collected information to help troubleshoot problems, provide you with required notices, enforce our Terms of Use or to alert you to changes in our policies or agreements that may affect your use of the Site.
  • We may combine personally identifiable information with other information that we collect about you in other contexts—such as our communications with you via e-mail, phone or postal mail. We also may combine the information that we collect from you with information provided by third parties, such as public records, background check information, and consumer reports. We will handle such combined information in accordance with this Policy.

6. How We Disclose Information

Except for Identity Verification Information (which is covered in paragraph 4 above), we disclose the personally identifiable and non-personally identifiable information that we collect about you as follows:

  • In connection with verifying your status as an an eligible investor, startup, expert, business or entrepreneurs, we may disclose your name and other submitted information to third parties as is reasonably necessary in connection with such verification.
  • If you view information regarding, follow, attend a conference call regarding or otherwise indicate interest in a start-up company on the Site, the start-up company will be notified of your identity and contact information. If you invest in a start-up company or indicate a non-binding interest in a Syndicate for the purpose of investing in a start-up company on the Site, the start-up company will be notified of your identity, contact information and the details of your investment or indicative interest.
  • In connection with your investment in a start-up company, we may provide your name and financial account information to a third-party escrow company for purposes of completing such transactions.
  • The Site is generally designed to facilitate users to gain information about our services. As part of our offering we also manage communities which facilitate users in contacting each other. As such, certain actions you take or request you make may cause your contact information to be displayed to another user. We will notify you when this may occur so that you can decide whether you want to proceed with the relevant action. For example, indicating that you “like” an answer posted by another user may cause that user to receive your contact information.
  • We may provide advertisers and other third parties with aggregated, non-personally identifiable information about our user base and its usage patterns.
  • We may disclose non-personally identifiable information to third party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners.
  • The Company uses contractors and third party service providers to provide the Site to our users and to help us provide services in connection with the Site. For example, we use third parties to help us target and implement our email communications and direct mailings. Such third parties may receive information from us for use for such purposes.
  • We also may share your information with other third parties when necessary to fulfill your requests for services; to complete a transaction that you initiate; or to meet the terms of any agreement that you have with us or our partners.
  • The Site may enable you to share personally identifiable information directly with websites or online services operated by third parties. For example, the Site may contain links to third-party websites that incorporate comment and social media features. The Site also may contain a Facebook “like” button, a Twitter “follow” button, and other similar social media features. If you choose to use these features, you may disclose your information not just to those third-party websites and services, but also to their users and the public more generally. Because these third-party websites and services are not operated by the Company, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Policy.
  • The Site may integrate certain third-party plug-ins (such as a Facebook “like” button). Even if you do not click on these plug-ins, they may collect information about you, such as your IP address and the pages that you view. They also may set and/or access a cookie. These plugins are governed by the privacy policy of the company providing them.
  • We may report aggregated, de-identified data relating to activity on this Site to third parties or the general public. We may combine such data with data obtained from third party sources in order to generate such reports.

7. Legal Requirements and Other Special Circumstances

We will use and disclose information where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so; to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our terms and conditions; or in other circumstances where we believe is necessary to protect the rights or property of Company, our users, and third parties. This may include Identity Verification Information.

8. Online Behaviorial Advertising

The Site enables third-party tracking mechanisms to collect your non-personally identifiable information for use in online behavioral advertising For example, third parties may use the fact that you visited the Site to target online ads for Company services to you on non-Company websites. In addition, our third-party advertising networks might use information about your use of the Site to help target non-Company advertisements based on your online behavior in general. For information about behavioral advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website, or the Digital Advertising Alliance website. The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here , or of companies participating in the Digital Advertising Alliance program by opting out here. Like many websites, the Site does not currently respond to “do not track” browser headers, but you can limit tracking through these third-party programs by taking the steps discussed above.

9. Viewing and Amending Information

This site doesn’t require you to make an account. We display the information as received from you assumed to be accurate in good faith. We do not alter any of the information provided without your express consent or request to do so. In case any of this information is misquoted or wrongly communicated as a genuine mistake at our end we request you to promptly inform us on amendment of any such information. Some of the information about you displayed on the website might directly be sourced through your third-party public account. Any change made on those platforms will be reflected on the website. Note that changes to, or deletion of, your information displayed on the website does not affect any other information collected by the Company, which the Company may retain and continue to use or disclose in accordance with this Policy.

10. Transfer to Other Countries

To the extent we send you commercial e-mails with marketing or promotional materials, we will give you the ability to opt-out of receiving such e-mails in accordance with applicable law. We will not provide your personally identifiable information to third parties for their own marketing purposes without your consent. Your personal identifiable and business information shared with us regarding your startup, investor status or any other service interest, may require us to send them to relevant service provider(s), investor(s) or third party in another country.

The Company is established in and uses facilities in the New Zealand. Your information will be transferred to, stored, and otherwise processed in New Zealand or other countries where Company has facilities. The Company also may subcontract the processing of your data to, or otherwise share your data with, third parties in the United Kingdom or countries other than your country of residence. The data protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Site or by providing any personal data to the Company, you consent to such transfer and processing of information outside of your country, even if your country has more rigorous data protection standards.

11. Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain reasonable safeguards to protect the security of these servers and your personally identifiable information. However, no security measures are 100% effective and we cannot guarantee the security of your personally identifiable information.

12. Transfer as Corporate Asset

In the event of a merger, sale of capital stock or assets, reorganization, consolidation or similar transaction involving Company, the information we possess (including personally identifiable information and Identity Verification Information) shall be transferred as a corporate asset to the acquiring entity, provided that such entity will continue to handle such information in accordance with this Policy.

14. Children Under 13

The Company does not knowingly collect information from children under 13 and the Site is intended for adults over the age of 18. If you are a parent and believe that your child under the age of 13 has used the Site and provided personally identifiable information to us, please contact us at or the mailing address at the end of this Policy and we will work to delete such personally identifiable information and any other detail provided to us.

15. Contacting Us

If you have any questions about this Policy, please contact us at or at:

founders' lab
Attn: Privacy Questions
5/49 Western Springs Road
Auckland 1022